This Privacy Policy explains how SL Retail Enterprise LLC, a Wyoming limited liability company (Filing No. 2020-000946337), operating the brand Frame & Flow Club ("Company", "we", "us" or "our"), collects, uses and protects your personal information when you visit our website or use our products and services (the "Services"). Our address is 30 N Gould St, Ste R, Sheridan, WY 82801.

By using the Services, you agree to the collection and use of information in accordance with this Policy.

1. Information we collect

We collect information you provide directly and information collected automatically:

Information you provide: name, email address, billing details, and any information you submit through forms (such as early-access sign-ups, contact requests, discovery-call forms or job applications, including portfolio links and uploaded files).
Transaction information: records of purchases and the products you access. Card payments are processed by our third-party payment processors — we do not store full card numbers.
Automatically collected: device and browser type, IP address, pages viewed, and usage data collected via cookies and similar technologies.

2. How we use your information

To deliver, maintain and improve the Services and your purchases;
To process payments and send order confirmations and receipts;
To respond to enquiries, service requests and job applications;
To send updates, early-access notices and marketing where you have opted in (you can unsubscribe at any time);
To detect, prevent and address fraud, abuse or security issues; and
To comply with legal obligations.

3. Legal bases

Where applicable law (such as the GDPR) requires it, we process personal data on the bases of performing our contract with you, your consent, our legitimate interests in operating and improving the Services, and compliance with legal obligations.

4. Cookies

We use cookies and similar technologies to keep the site working, remember preferences, and understand how the site is used. You can control cookies through your browser settings; disabling some cookies may affect how the site functions.

5. Sharing your information

We do not sell your personal information. We share it only with:

Service providers who help us operate the Services — for example payment processors, email and hosting providers, and analytics tools — under confidentiality obligations;
Legal and safety recipients where required by law, to enforce our terms, or to protect rights, property or safety; and
Business transfers in connection with a merger, acquisition or sale of assets.

Some providers may process data outside your country; where required, we use appropriate safeguards for such transfers.

6. Data retention

We keep personal information for as long as needed to provide the Services, comply with legal, tax and accounting obligations, resolve disputes and enforce our agreements. When it is no longer needed, we delete or anonymise it.

7. Your rights

Depending on where you live, you may have the right to access, correct, delete or port your personal information, to object to or restrict certain processing, and to withdraw consent. To exercise any of these rights, contact us at the details below. We will respond as required by applicable law.

8. Security

We take reasonable technical and organisational measures to protect your information. No method of transmission or storage is completely secure, so we cannot guarantee absolute security.

9. Children's privacy

The Services are not directed to children under 18, and we do not knowingly collect personal information from them. If you believe a child has provided us data, contact us and we will delete it.

10. Third-party links & tools

The Services may link to or rely on third-party websites and tools (such as Claude) that have their own privacy practices. We are not responsible for those practices and encourage you to review their policies.

11. Changes to this Policy

We may update this Policy from time to time. The "last updated" date reflects the latest version, and your continued use of the Services after changes are posted constitutes acceptance of the updated Policy.

12. Contact

For privacy questions or requests, contact support@frameandflowclub.com or write to:

SL Retail Enterprise LLC
30 N Gould St, Ste R
Sheridan, WY 82801
United States

Privacy Policy.